1. Acceptance of Terms

By accessing or using the Global Cutting Edge Commercial Explorer & Affiliations platform ("the Platform"), operated by CTTD EPEACE PRIVATE LIMITED ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use the Platform.

2. Description of the Service

The Platform provides an interactive map and commercial directory, route planning, nearby place search, product search and shopping cart, order tracking, a support center (tickets, new product requests, shop creator), live agent chat, and online payment processing for product orders.

3. Eligibility and Accounts

You must be at least 18 years old, or have the consent of a parent or guardian, to use the Platform. Accounts are created using your name, email address, phone number, and password. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

4. User Responsibilities and Acceptable Use

You agree not to misuse the Platform, including without limitation: attempting unauthorized access to systems or other accounts, uploading harmful or unlawful content, interfering with the operation of the Platform, using the Platform for any illegal purpose, or bypassing role-based access controls. You must provide accurate and current information when placing orders.

5. Orders and Purchases

Product listings, prices, and availability may change without notice. All prices are in Indian Rupees (INR) and include applicable GST (CGST/SGST) as displayed at checkout. Placing an order constitutes an offer; your order is accepted when we confirm it. Delivery fees and timelines vary by location and are shown before you complete payment.

6. Payments and Refunds

Payments are processed through third-party payment gateways including Cashfree, Stripe, and PayPal, and via UPI and bank transfer for donations. We do not store your full card, UPI, or bank credentials. Refunds and cancellations follow applicable law and the rules of the payment provider used. For payment-related issues, contact our support team with your transaction reference.

7. Product Information and Third-Party Links

Product data may be sourced from third-party platforms such as Blinkit, Instamart, Swiggy, Amazon, Flipkart, Alibaba, and Pinduoduo, and is provided "as is" for reference. The Platform may contain links to external websites. We are not responsible for the content, products, or practices of any third-party website.

8. Intellectual Property

All content, code, branding, logos, and materials on the Platform are owned by CTTD EPEACE PRIVATE LIMITED or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.

9. User Content

By submitting tickets, product suggestions, shop listings, reviews, or other content, you grant us a non-exclusive, worldwide, royalty-free license to host, use, store, and display that content in connection with the Platform. You represent that you own or have the necessary rights to the content you submit.

10. Disclaimers

The Platform and all content are provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to the accuracy of map data, product prices, availability, or third-party information. We do not warrant that the Platform will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, CTTD EPEACE PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or goodwill, arising out of or related to your use of the Platform.

12. Indemnification

You agree to indemnify and hold harmless CTTD EPEACE PRIVATE LIMITED, its directors, officers, employees, and agents from and against any claims, damages, liabilities, and expenses arising out of your use of the Platform or your violation of these Terms.

13. Termination

We may suspend or terminate your access to the Platform at any time, with or without notice, for any reason consistent with applicable law, including violation of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India.

16. Contact Us

For questions about these Terms of Service, contact us at business@epeace.in.

1. Introduction

This Privacy Policy explains how CTTD EPEACE PRIVATE LIMITED ("we", "us", "our") collects, uses, and protects your personal information when you use the Global Cutting Edge Commercial Explorer & Affiliations platform. By using the Platform, you consent to the practices described in this Policy.

2. Information We Collect

• Account information: name, email address, phone number, and password (stored in a secure, hashed form).
• Order information: items purchased, billing and delivery addresses, order totals, status, and transaction references.
• Device and usage data: browser type, IP address, device identifiers, and pages or features you interact with.
• Location data: with your consent, to power map, routing, and nearby-place features. This data may be stored locally on your device.
• Communication data: support tickets, new product requests, shop creator submissions, and live agent chat messages.

3. How We Use Your Information

• To provide, operate, and improve the Platform and its features.
• To process and deliver your orders, including processing payments.
• To provide customer support and respond to your queries and requests.
• To send you service-related communications.
• To comply with legal, tax, and regulatory obligations.

4. Payment Information

Card, UPI, and bank payment details are collected and processed directly by our payment processors — Cashfree, Stripe, and PayPal. We do not collect, store, or have access to your full card numbers or bank credentials on our servers.

5. Cookies and Local Storage

We use browser local storage to remember your session, cart contents, preferences, and configuration. We also use Google Analytics cookies to understand how the Platform is used. You can clear local storage and cookies through your browser settings at any time.

6. Sharing and Disclosure

We do not sell your personal information. We may share your data only with: (a) payment processors, to complete transactions you initiate; (b) service providers who help operate the Platform, such as our database provider (Supabase) and hosting provider; and (c) government authorities, where required by law.

7. Data Retention

We retain personal information for as long as necessary to provide the Platform's services and to meet our legal and tax obligations. Order and payment records are retained in accordance with applicable financial regulations.

8. Security

We implement reasonable technical and organizational safeguards, including HTTPS encryption, role-based access controls, and secure storage on our database provider, to protect your information against unauthorized access, alteration, or loss.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also close your account and, where applicable, withdraw your consent. We will respond to such requests in accordance with applicable law.

10. Children's Privacy

The Platform is not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Material changes will be reflected by updating the "Last updated" date above.

13. Contact Us

For privacy inquiries or to exercise your rights, contact us at business@epeace.in.